Shipping & Returns
Shipping
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All our products are packaged and shipped from the Northern Gold Coast. Currently we are only shipping within Australia.
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Flat rate standard shipping $9
Flat rate express shipping $17
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Free standard shipping on orders over $60
Free Express shipping on orders over $100
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Upon completion of your purchase, all orders will be dispatched within 3 business days. Delivery time will depend on location.
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We aim to be as eco friendly as possible, therefore whenever feasible, we use compostable Heropack mailers and/or reusable cardboard boxes for shipping with biodegradable packaging peanuts and brown and/or honeycomb paper to keep all items secure. We know the footprint we leave on the environment is bigger than just the actions we take. In an effort to reduce the impact we have on our environment, we partner with environmentally friendly suppliers wherever possible. Occasionally our suppliers may be required to utilise bubble wrap to protect our raw materials. If this occurs, we endeavour to reuse this in shipping our customer orders to reduce our consumption of single use plastics.
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Product Pick-ups
If you are local to the Northern Gold Coast, Product collection is available from our Clinic in Upper Coomera or from Earthy Angels Yoga & Pilates in Ormeau.
Use the code *FREEPICKUP*.
Refunds and Returns
Unfortunately, we do not offer refunds or exchanges for change of mind purchases, sale items or gift cards.
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Damages- Please contact us immediately via hello@sacrednaturalhealth.com if there are any damages or defects to your order. Please include your order number and photos, so we can evaluate and rectify the issue as soon as possible.
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As each product is either handmade or hand-picked, we cannot guarantee that the product you receive will be exactly as the picture. Each crystal will have its own individual characteristics and energy making it unique. It is common to have inclusions, such as discolourations, fissures, lines and patterns within each crystal.